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Privacy Policy

Last Updated: 01-09-2025

Shining India Group (“Company,” “we,” “our,” or “us”) values your trust. Protecting your privacy and ensuring the safety of your personal information is one of our top priorities. This Privacy Policy explains how we collect, use, and safeguard the information you share with us through our website shiningindiagroup.com, our products, and our services. By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information from you:

a. Personal Information:

  • Name, email address, phone number, company name, and postal address.
  • Information you provide when you contact us, request a quotation, or fill out a form.

b. Non-Personal Information:

  • Browser type, device type, IP address, operating system, and browsing behavior on our site.
  • Data collected through cookies or analytics tools (such as Google Analytics) that help us understand how users interact with our website.

c. Transactional Information:

  • Details about inquiries, service requests, or purchases made through our website or sales team.

2. How We Use Your Information

We use the collected information for the following purposes:

  1. To Provide Services – Responding to inquiries, preparing quotations, and delivering products such as elevators, escalators, solar solutions, or generators.
  2. To Improve Our Website – Analyzing visitor behavior to enhance user experience and functionality.
  3. To Communicate – Sending updates, offers, service alerts, and company news.
  4. For Legal Compliance – Maintaining records required by law, taxation, or regulatory bodies.
  5. For Security – Detecting and preventing fraud, unauthorized access, or illegal activities.

3. How We Protect Your Data

We take reasonable steps to safeguard your personal information, including:

  • Secure servers and firewalls to protect against unauthorized access.
  • Limited access to personal information by authorized personnel only.
  • Regular monitoring of our systems for vulnerabilities.

While we follow industry-standard measures, no method of transmission over the Internet is 100% secure. Hence, we cannot guarantee absolute security of your data.

4. Cookies and Tracking Technologies

Our website uses cookies to:

  • Remember your preferences.
  • Measure website performance and traffic.
  • Deliver relevant advertisements through third-party services.

You may disable cookies in your browser settings, but some features of the website may not function properly without them.

5. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following cases:

  1. With Service Providers – Third-party partners who help us operate the website, deliver services, or process payments.
  2. For Legal Reasons – If required by law, court orders, or government regulations.
  3. Business Transfers – In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

6. Third-Party Links

Our website may include links to third-party websites. Once you click on these links, you are subject to the privacy policies of those external sites. We are not responsible for the practices or content of any third-party site.

7. Your Rights

Depending on your location, you may have the following rights:

  • Right to access your personal information.
  • Right to correct inaccurate or outdated data.
  • Right to request deletion of your data (subject to legal and contractual limitations).
  • Right to opt-out of promotional emails or communications.
  • Right to restrict or object to data processing in certain circumstances.

To exercise any of these rights, please contact us at the email address below.

8. Children’s Privacy

Our website and services are not directed towards children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has shared information with us, please contact us immediately so we can delete it.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes stated in this Privacy Policy, unless a longer retention period is required by law. Once no longer needed, your data will be securely deleted or anonymized.

10. International Data Transfer

If you are accessing our website from outside India, please note that your information may be transferred to and stored on servers located in India. By using our website, you consent to such transfer in accordance with this Privacy Policy.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Shining India Group
Email: Sigc80@gmail.com
Phone: +91 8509214803
Address: Bhakuri Village, Chaltia, Berhampore, West Bengal 742407